My land phone line is dead, been so for not less than three days now. Callers report it's ringing - which is not - and they are left without an answer.
Funny thing is that my mother's line is experiencing exactly the same occurrence. Then yes, it appears to be a common problem.
I'm not saying problems do not exist, but they shouldn't last this long.
What really, really irritates me is that there's NO WAY to report it. Telecom customer service number doesn't work. Should one want to report a problem via their website, it requires registration but, after I did, I lost over one hour by surfing and searching through the entire website only to discover that the assistance section is only for DSL-related issues. There is NO section regarding simple land lines. No contacts, nobody to even write to. All they say is "call the customer service" - which doesn't work. Tried about 30 times. How nice. Enough of it, but I can't even contact them to cancel my contract!
THANK YOU TELECOM.
Saturday, April 23, 2011
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